Privacy Policy for SwissMANG GmbH
SwissMANG GmbH (28 Riverside Strasse, 2nd Floor, Winterthur, Zurich, 8400, Switzerland) is committed to protecting the privacy and security of your personal information. This Privacy Policy describes how we collect, use, and disclose information when you use our services related to transportation and mobility compliance consulting, including Swiss vignette compliance advisory, fleet vignette management, transit toll planning, permit liaison, and related advisory services.
1. Information We Collect
We collect various types of information to provide and improve our services to you:
- Personal Information You Provide: This includes information you provide when engaging our services, such as names, company names, contact details (phone number, email address, physical address), vehicle registration details (license plate numbers, vehicle types), fleet details, driver names for training purposes, payment information, and any other information relevant to your compliance needs.
- Technical and Usage Data: When you access our online platform, we may automatically collect certain information about your device and how you interact with our service. This includes IP addresses, browser types, operating systems, referring URLs, pages viewed, and access times. This data helps us understand user behavior, improve our platform's responsiveness, and ensure proper functioning of our analytics-ready reporting screens and export-friendly tables.
- Information from Third Parties: In some cases, we may receive information about you from third-party service providers or public sources, particularly for verification purposes related to compliance or regulatory requirements.
2. How We Use Your Information
We use the collected information for the following purposes:
- To Provide and Manage Our Services: This is our primary use, encompassing Swiss vignette compliance advisory, fleet vignette management and registration assistance, transit toll planning for international freight, Canton-level permit liaison and documentation, route and transit optimization advisory, corporate driver training, real-time vignette status and expiry monitoring (consultancy & setup guidance), customs and cross-border transfer advisory, audit & reporting for fleet compliance, and advisory for digital vignette integration with fleet management systems.
- To Improve Our Services: We use usage data to understand how our online platform is used, identifying areas for improvement in design (e.g., mobile-first, responsive layout with card-based UI and map-centric dashboards), performance (e.g., fast-loading assets, lazy image loading, offline-first caching), and accessibility (e.g., high-contrast mode, keyboard navigation, ARIA labels).
- Communication: To respond to your inquiries, provide support, send service-related notifications (such as clear expiry reminders and status change micro-interactions), and deliver relevant updates regarding our services or changes to applicable regulations.
- Compliance and Legal Obligations: To comply with legal obligations, regulatory requirements, and to protect our rights or the rights of others. This includes maintaining accurate audit and reporting records.
- Security: To maintain the security and integrity of our online platform and protect against fraudulent or illegal activity.
3. How We Share Your Information
We do not sell or rent your personal information to third parties. We may share your information in the following circumstances:
- With Service Providers: We may share information with third-party service providers who perform services on our behalf, such as IT support, data hosting, payment processing, or analytics providers. These providers are obligated to protect your information and use it only for the purposes for which we disclose it to them.
- For Legal Reasons: We may disclose your information if required to do so by law, in response to a court order, subpoena, or other legal process, or if we believe it's necessary to investigate, prevent, or take action regarding potential violations of our policies, illegal activities, or as evidence in litigation.
- With Your Consent: We may share your information with your explicit consent or at your direction.
4. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption, access controls, and regular security assessments. While we strive to protect your data, no method of transmission over the Internet or method of electronic storage is 100% secure. We cannot guarantee absolute security.
5. Your Rights as a Data Subject
In accordance with applicable data protection laws, including the GDPR (General Data Protection Regulation) and Swiss data protection law, you have the following rights concerning your personal data:
- Right to Access: You have the right to request copies of your personal data we hold.
- Right to Rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
- Right to Erasure (Right to be Forgotten): You have the right to request that we erase your personal data under certain conditions.
- Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data under certain conditions.
- Right to Object to Processing: You have the right to object to our processing of your personal data under certain conditions.
- Right to Data Portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
To exercise these rights, please contact us using the contact details provided in Section 7.
6. Changes to This Privacy Policy
We may update our Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any changes by posting the new Privacy Policy on this page. We encourage you to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
7. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
SwissMANG GmbH
28 Riverside Strasse, 2nd Floor
8400 Winterthur, Zurich
Switzerland